Business, CRM, Communication

Web-based "Customer Relationship, Communication & Business Management" is about finding a better way to manage clients & become more internally efficient. Accessible anywhere via the Internet from your desktop, home, on the road, or overseas.

myworkspace is a new way of getting access to your business information. Simple enough for small businesses .... powerful enough for the most complex of businesses.

Key points...

• Accessible 24 hours a day online from wherever you are in the world
  
  
• All of the functionality you would see in any of the leading CRM systems from around the world (plus seamless integration into our own online accounting module available)
  
  
• Additional contact management functionality, including suppliers, private and internal contacts.
  
  
• eNewsletters for direct client & prospect marketing
  
  
• Send individual or bulk SMS messages from your screen and save against contacts
  
• Built-in eMail and employee diaries (including automatic SMS reminders)
  
  
• Fully customisable prospect management. Track the status (according to your milestones) of any prospect at any time!
  
  
• Extensive project management functionality. Create and delegate tasks, converse via an e-conversation, set timelines, check progress, maintain notes and attach electronic files. Great for managing internal or customer focused projects or campaigns!  Restrict sensitive projects to team members only.
  
  
• eMessaging, where you, your contacts and your staff can hold secure online conversations about a topic by posting messages as well as attaching files! Alert each other via SMS or eMail (automatically) when urgent new information has been added to the conversation. You can even have multiple conversations on the go at any time with different participants.
  
  When you are finished that conversation, save it against a contact or project!
  
  
• Automated event manager (eg seminars, product launches or meetings). Electronically invites contacts to an event, allows respondents to reply directly via the invitation (thereby automatically updating their RSVP status), as well as enabling your staff to enter RSVP responses themselves.
  
  The most efficient way to manage any type of event. Even seamlessly display the event on your website (and have it automatically taken off once the event expires).
  
• Extensive contact reporting
  
  
• Manage sales & marketing campaigns
  
  
• Integrated website with online shop ..... a brilliant extension of traditional CRM systems!
  
  
• Manage customer orders (online orders seamlessly integrate)
  
  
• Advanced product management, including stock control, volume pricing, and displaying on website (with pictures)
  
  
• Create an internal knowledgebase (eg "how to" guides for anywhere access by team members)
  
  
• Online phone message management (no matter the location of your employees, they have instant access to all their phone messages). Allows your receptionist to check the status of all messages, so every call is replied to!
  
  
• Store documents electronically for access away from the office .... no need to dial into your office based server! Save and view any file (eg Word, Excel, PDF, pictures, etc) from wherever you are.
  
  
• Automatic backups and upgrades. You will never have to worry about backing up any data entered onto myworkspace .... we do it all for you! Upgrades are instantly received by all users when new features are added.

Getting Help

• If you need assistance please contact myworkspace Support toll free (within Australia) on 1300 131 848 ...
• Or call us for free on Skype